The Event Coordinator (Dynamic Model) is the primary liaison in the Virtual Centralized Team. Collaborates with a designated internal team based in another country (customer market) to coordinate projects and admin processing for Delegate Management. Communicates with the internal teams and on a timely basis, information relative to travel program operations. Ability to work remotely or in a hybrid format is a must. High level of German is a must. Mid level English also required.

What you'll be doing:

• Support the local team with Admin tasks in Event Planning.

• Attendee Management and associated aspects (event registrations, rooming lists, special needs, dietary requirements, attendee communications etc.).

• Maintain accurate records, system input, and complete file management as outlined in American Express M&E and client policies and procedures.

• Support Digital Services team for Web Build and or Mobile App requirements.

• Coordinate with the air ticketing team for the event for seamless operations.

• Meet all deliverables and SLAs, both internally and externally.

• Understand and be compliant with all American Express GBT policies.

• Communicates with the internal teams and on a timely basis, information relative to travel program operations.

• Follow standard operating procedures

• Coordinates projects and Admin processing as detailed in Job Specifics Tasks

• Perform other duties as required.

​Qualifications, skills and knowledge

• Fluent Business German and English

• Customer care excellence

• Proficiency in Word, Excel and PowerPoint

• Proficiency in Cvent and/or Lanyon (Starcite) – data entry, eRFP, reporting, budget is a benefit to the role

• Minimum of 1-2 years experience in event management

• Flexibility and Ability to adapt

• Able to work well in a Team

• Used to working under pressure

• High level of attention to detail