IT Support Specialist Intern
Are you looking for a new challenge within engineering? Do you want to be part of a winning Team providing one of the most successful engineering access control solutions to the market? Maybe this position as IT Support Specialist Intern in Kraków is for you!
Who we are
ASSA ABLOY Group Technology Team is a motivated team of professionals who put pride in delivering innovative, high quality and secure products that are used globally.
The office atmosphere is open, honest, and friendly, and we sit in an open landscape that encourages interaction and communication. We believe that work-life balance is essential for long-term productivity and employee satisfaction. Flexible working hours are a part of this balance.
Our Scrum teams are small, cross-functional, and self-organizing units that collaborate with the product owner to transform customer needs into valuable features.
The knowledge exchange within the department is an ongoing process, and everyone is encouraged both to take part in and contribute to it. We want our employees to learn more and support them when they aim to improve their skills. This is part of our dedication to continuous improvement.
What you will be doing
We believe that you are a skilled IT enthusiast with practical hands-on experience with Windows, Macs and Linux environments. User support, hardware issues handling, network, virtualization and configuration management are natural part of your interests. You want to learn about software development tools and have motivation to keep them best aligned for users and process by continuous improvement. You proceed to those tasks with satisfaction, sharing our belief in the agile values, by being motivated, focused, taking initiatives, and eager to learn. We expect you to do great work, both as part of a team and independently.
We work in a global environment, so you need to be fluent in English, both written and spoken.
What we are looking for
- Good communication skills in direct contact and support for users
- Communicative English
- A working knowledge of IT operating systems, particularly Windows.
- Understanding of DHCP, Email clients
- Experience of installing IT hardware and software
- Willingness to learn of: conferencing equipment configuration and management, AD account management, Apple Mac client systems
We offer
- Flexible working hours that will match your university schedule
- 1 day of paid absence for every 160 hours worked
- A ‘buddy’ who will help you to start and will lead you through all aspects of our company life
- Great opportunity to learn in a modern software development environment
- Ergonomic workplaces with all necessary tools and equipment
- Pay, so you can earn for your needs and / or holidays or just so you can start on your own