The position
Looking for a role where you can unfold your HR knowledge and expertise with focus on splendid customer experience and further innovative process development? Join our HR Direct team and shape the team culture as a vital success factor with us. If you like contact with people, always eager to manage new challenges and if you appreciate agile working methods, then HR Direct is your place to be!
Tasks & responsibilities
As an HR Direct Specialist you will participate in the transition of HR Direct processes
As HR Direct Specialist you are responsible for the professional support of our customers as first point of contact in HR as well as the administration of defined processes following internal and external compliance regulations
You support our employees via phone or e-mail, also in matters with higher complexity, and you work with internal and external stakeholders (other HR functions, HRBPs)
You ensure a splendid employee experience using your strong communication skills, social and technical competencies, and strive for continuous improvement of the provided services
You may work on projects and in the environment where we use targets to measure the service quality
You collaborate with various teams and be responsible for building and maintaining our internal and external knowledge base
As the owner of at least one competence center (e.g. Recruiting) you are in close contact with relevant stakeholders and provide updates or trainings to the HR Direct team
About our future employee
You should speak German (min. B2/C1 level) & English (min. B1/B2) languages and have around 1-4 years of professional experience, preferably in customer support, HR or related areas. We are also open for considering candidates from other areas of work with a strong willingness to learn on the job.
Additionally, we are looking for:
Completed higher education, preferably in HR field or related areas
Strong communication skills, distinct empathy, team spirit, accountability, customer orientation, drive for innovation
Positive approach with ability to come up with ideas in our Speak-Up culture and participate in process optimization
Proven ability to capture complex issues in a solution-oriented working style
Preferably working experience with SuccessFactors, SAP HCM, MS Office, ServiceNow and OpenText or similar systems
A background in HR projects is considered as an advantage
Our Company
At Boehringer Ingelheim we develop breakthrough therapies that improve the lives of both humans and animals. Founded in 1885 and family-owned ever since, Boehringer Ingelheim takes a long-term perspective. Now, we are powered by 52,000 employees globally who nurture a diverse, collaborative and inclusive culture. We believe that if we have talented and ambitious people who are passionate about innovation, there is no limit to what we can achieve.
Why Boehringer Ingelheim?
With us, you can grow, collaborate, innovate and improve lives.
We offer challenging work in a respectful and friendly global working environment surrounded by a world of innovation driven mindsets and practices. In addition, learning and development for all employees is key, because your growth is our growth.
Boehringer Ingelheim is an equal opportunity global employer who takes pride in maintaining a diverse and inclusive culture. We embrace diversity of perspectives and strive for an inclusive environment, which benefits our employees, patients and communities.
Want to learn more? Visit https://www.boehringer-ingelheim.com