Customer Care Intern

About the role:

Support the Customer Care Central team for the EMEA region by handling order-related processes, coordinating deliveries and returns, and assisting with customer inquiries and complaints.

Key responsibilities:

Manage returns, organize pickups, and monitor delivery processes

Process transactions in SAP (order entry, pricing, availability, billing)

Handle customer and sales team inquiries and complaints

Use Salesforce (CRM) to manage incoming requests and emails

Maintain and analyze customer data and databases

Collaborate with team members to resolve issues effectively

What you’ll gain:

Hands-on experience in Customer Care processes

Exposure to tools such as SAP, Salesforce, and MS Office

Requirements:

Proactive and self-motivated attitude

Strong communication and relationship-building skills

Very good command of English and Polish, along with either French or German

Flexibility and willingness to learn

Availability for a 6-month internship

We offer:

Start date 1st of June

6-month contract of mandate (umowa zlecenie)

Hybrid working mode (3 days in the office)

Working in an international environment

Friendly and supportive work atmosphere

Opportunity to grow and develop in a team of professionals

Inspirational colleagues & culture

A team-oriented company culture

International opportunities

Modern office in the center of Warsaw