Join us as a Junior Shareholder Services Representative in the Alternatives Department!
Brown Brothers Harriman is currently recruiting a Shareholder Services Representative in the Alternatives Department. The position in the Alternatives Department is an entry level role responsible for assisting other team members with the processing of investor queries and preparing periodic reporting. As the Shareholder Services team is responsible for client’s Investor experience, a curiosity and eagerness to learn in a dynamic environment is required to succeed in this role.
On this position you will be responsible for:
Provide support to the team in establishing solid client contact through prompt follow-up;
Interact and establish solid relationships within the transfer agency team;
Process client / Investors queries within their agreed SLA;
Deliver high quality work with attention to detail;
Comply with all the policies and procedures of the firm;
Identify problems at an early stage and escalate as necessary;
What we’re looking for:
BA/BS degree, and/or equivalent work experience;
Excellent communication skills with English as a must;
Ability to work accurately and quickly under pressure;
Aptitude for numbers, accuracy and organization;
Strong written, verbal and presentation skills.
What we offer:
A collaborative environment that enables you to step outside your role to add value wherever you can;
Work in multitasking team, which performs different type of activities and provides full service for the client;
Direct access to clients, information and experts across all business areas around the world;
Opportunities to grow your expertise, take on new challenges, and reinvent yourself -without leaving the firm;
A culture of inclusion that values each employee’s unique perspective;
High-quality benefits program emphasizing good health, financial security, and peace of mind;
Rewarding work with the flexibility to enjoy personal and family experiences at every career stage;
Volunteer opportunities to give back to your community and help transform the lives of others.
