Job Description
Are you ready to launch your career in the dynamic world of finance and banking? We are currently seeking a proactive and service-oriented Junior Specialist to join our Payments & Liquidity Support team. This role offers the chance to be at the forefront of managing our day-to-day operations related to domestic and foreign payments and liquidity support.
Are you ready?
We are looking for a Junior Specialist to join us in our Poland branch! In this role, you will act as the primary point of contact for daily client and stakeholder queries, ensuring that our service delivery is seamless and top-quality. Your main objectives will be to provide excellent customer service, maintain process quality and data integrity, and alleviate administrative tasks from the client team. Your critical mindset, logical rationalization, and solution-oriented attitude will help to meet the customer’s expectations of a professional and dependable business partner.
Your role will include tasks such as:
Provide direct service support to internal and external stakeholders, solving service-related tasks efficiently
Proactively recommend relevant solutions and products to enhance client satisfaction
Maintain an in-depth knowledge of the group’s organization to ensure quick customer response times
Address routine tasks following established guidelines and practices
Manage daily administrative duties and support tasks related to payments and liquidity
Identify and implement opportunities for process optimization and improvements,
Actively contribute ideas for process enhancements
Perform additional tasks as delegated by the team leader
Your enthusiasm and willingness to learn counts most
As we believe in your potential and ability to acquire knowledge quickly and effectively, we will equip you with all the necessary tools and knowledge to succeed in this role. You can also count on the expertise of your fellow team colleagues and Team Leader, who will support you on your professional journey.
It is important for us that you have a genuine interest in the finance and banking area, exuding a positive and collaborative attitude that will help you adapt to changes and set priorities in your daily work.
If you are:
Enthusiastic about delivering first-class customer service
Interested in a career that offers growth and new challenges
Responsible and takes ownership of tasks
Flexible and adaptable to change
Open-minded with a proactive approach
In terms of other skills and aptitudes, we imagine you possess the following:
Strong customer focus
Service-oriented mindset
Commitment to quality
Excellent relationship-building skills
Effective collaboration and teamwork
Excellent communication skills and fluency in English
Apply today to become a part of our team!
What’s in it for you?
It is important for us to ensure our employees keep proper work-life balance and stay motivated, therefore we offer you a rich and comprehensive benefits package. We care about well-being, as well as keeping up the team spirit and creating a positive, nurturing atmosphere in the office. Therefore, while work from home is allowed, physical presence in the office is expected at least 3 days per week, letting us stay connected and integrated!
Does the above sound interesting to you? If so, send your application our way as soon as possible – we conduct interviews on a rolling basis and will close the process once all candidates are found.
Please note only applications in English will be considered.