R&D Account Assistant

ESSENTIAL FUNCTIONS:

• Prepare, validate, and format reports, dashboards, presentations, and other data deliverables in line with R&D and corporate standards.

• Handle ad-hoc requests including information gathering, data research, and basic analysis.

• Organize and maintain internal documentation (e.g., meeting minutes, status reports, project charters).

• Track and update project progress in JIRA; follow up on assigned tasks and timelines.

• Assist in the onboarding process for new R&D team members by preparing documentation, coordinating access, and ensuring smooth integration.

• Create and maintain technical documentation and user manuals for R&D accelerators, tools, and prototypes.

• Record and edit demo videos or training guides for tools developed by the R&D organization.

• Design visually engaging slides and content for internal presentations, demos, and regular leadership updates.

• Prepare requirements and change requests for BI dashboards (e.g., Superset, PowerBI) to ensure accurate and comprehensive analytics across R&D operations.

• Support implementation and continuous improvement of internal policies and procedures within the R&D Department.

• Structure, update, and manage Confluence spaces to ensure easy access to accurate, up-to-date knowledge.

• Oversee internal governance processes such as issue tracking, project creation, and resource allocation in tools like OpenAir.

• Collaborate cross-functionally with engineering, product, operations, and HR teams as needed.

• Monitor existing operational workflows, flag process inefficiencies, and propose optimizations as the department grows.

• Provide general administrative support to the Head of R&D and team leads as required.

QUALIFICATIONS:

• Proactive and initiative-driven approach to task management and problem-solving.
  Proficiency with Google Sheets or Excel, including use of formulas, scripts, and automation features.

• Upper-intermediate or higher level of English (written and spoken).

• Strong organizational skills; able to prioritize, multitask, and meet deadlines.

• Comfortable working in a fast-paced, evolving environment.

• Ability to handle confidential and sensitive information with discretion.

• High attention to detail and accuracy, particularly with numbers and documentation.

• Strong interpersonal skills with the ability to work effectively with stakeholders at all levels.

• Excellent verbal and written communication skills.

• Previous experience supporting IT, product, or R&D teams is highly desirable.

• Familiarity with tools such as JIRA, Confluence, Google Workspace, and BI platforms (e.g., Superset, Power BI) is a plus.

Would be a plus:

• Experience with basic video editing tools (for demos/tutorials).

• Familiarity with OpenAir, GitHub, GCP, AWS or similar platforms used in software development.

• Understanding of agile methodologies and R&D lifecycle processes.

WE OFFER:

• Opportunity to work on bleeding-edge projects

• Work with a highly motivated and dedicated team

• Competitive salary

• Flexible schedule

• Benefits package - medical insurance, sports

• Corporate social events

• Professional development opportunities

• Well-equipped office