Junior IT Support Specialist

Qualifications

Who are you?

• You find pride in always meeting the end users with commitment, understanding and service at high level.

• You are accommodating by nature and thrive in outgoing roles with many contacts and a wide range of tasks.

• You take full ownership of your tasks; you are very service-minded and understand the importance of positively supporting the business and the team you work with.

• As a person, you are knowledge hungry and enthusiastic about IT solutions.

• You can work independently and proactively, based on an overall structured framework.

Furthermore, we envision that you have:

• Relevant education or certificate in IT support / computer technology with good results.

• 0-2 Years of experience in working within an IT department, providing support to end users.

• Fluent in English both written and spoken, so you can communicate smoothly with suppliers and colleagues - both nationally and internationally.

• Good understanding of Windows 11 operating system and familiarity with O365, including popular tools like Teams and Office products.

• Knowledge of computer accessories like docking stations.

• General ITSM knowledge would be an advantage.

It is an advantage if you have knowledge of one or more of the following technologies:

• Active Directory

• SharePoint

• Audio & Video technology

• Microsoft Exchange

Additional Information

We have fun together

There is no place in the IT industry more committed to establishing a strong, tightly knit, and social community than us. Despite our size, we maintain a flat hierarchy throughout the company. Everyone talks with everyone. During the day, we work focused for our customers, but outside office hours we enjoy social events and activities.

Terms of Employment & Benefits:

• Medical Insurance, Life Insurance, Multisport Card

• Scandinavian work environment

• Free lunch served daily at the office

• Drinks, snacks, sweets & fruit available in our kitchens

• Free English and Danish lessons at the office

• Career development programme for each employee and regular feedback

• Internal and external training and certifications 

• International cooperation with colleagues from Denmark, Norway, the UK and Vietnam

• Attractive office with a view and great location in Warsaw (Metro Wilanowska)