About Us
The payments market is the most exciting technology market in the world today for good reason. McKinsey values it globally at over $2 trillion and it’s growing between 13-15% year-on-year. Some of the largest most dynamic brands are investing in this sector; Apple has ApplePay, Google has GooglePay, Amazon has AmazonPay, and it’s not just the Silicon Valley brands. Tencent owns WeChatPay, Alibaba owns Alipay and digital disruptors like Square, Stripe and Adyen all invest millions to grow the payments market. Planet are a technology company that’s transforming payments by putting the customer experience first. We help our customers deliver a better experience for guests, shoppers, and consumers everywhere. We operate in a market that continues to evolve and expand, partnering with the world’s most prestigious brands across Retail and Hospitality, and with a network of Financial Services partners worldwide. To meet consumer demands, payments must be simple, safe, and invisible. The only way to do this is to fully embed payments in the software and networks that runs business. By combining networks, software and payment technology, Planet’s creating a world of connected commerce, that makes payments feel good. We’re growing organically, and with strong Private Equity investors, Advent International and Eurazeo, we’ve the financial capital and expertise to grow our capabilities and reach through acquisition.
Function Overview
As part of Global Operations, you’ll be working with an amazing diverse team of talented and customer centric people across the world. We’re building a world-class operation and you’ll be empowered to make a difference so we can better serve our customers with an easy, connected, and flawless experience. You’ll find opportunities across customer facing, technical and administrative roles, customer services, onboarding, Tax Free, training, or one of the many other exciting areas in Global Operations. You’ll be presented with unrivalled prospects to grow, learn and develop in your career. We’re growing fast and are always looking for ambitious individuals who want to be part of the connected commerce revolution.
Role Overview
The primary function of the role is carry out a daily end to end reconciliation of our European merchant acquiring and VAT refund payments business and ensuring both quality and controls are maintained to the highest order.
Twój Zakres Obowiązków
- Monitorowanie transakcji, badanie anomalii, kompleksowe rozliczanie płatności
- Kontrola jakości płatności, obsługa zwrotów podatku i raportowanie
- Codzienne uzgadnianie transakcji i wyjątków, wyjaśnianie nieprawidłowości
- Rozwiązywanie problemów i odpowiadanie na zapytania klienta dbając o przestrzeganie obowiązujących norm i terminów
- Analyze Card Scheme Interchange and Fee bulletins from Visa, MasterCard, Discover, Diners, Union Pay International, JCB and American Express.
Nasze Wymagania
- Doświadczenie w rozliczeniach (od strony acquirera)
- Znajomość procesu end2end związanego z kartami
- Umiejętność analitycznego myślenia
- Znajomość języka angielskiego i polskiego pozwalająca na swobodną komunikację
- Dobra znajomość Excela
- Duża uważność i dokładność
- Terminowość i skrupulatność w wykonywaniu powierzonych zadań
To Oferujemy
- Zatrudnienie w oparciu o umowę o pracę na czas nieokreślony po okresie próbnym
- Szkolenie wdrożeniowe w pierwszych dniach pracy
- Możliwość pracy w modelu hybrydowym
- Prywatna opieka medyczna Luxmed
- Karta Kafeteria
- Grupowe ubezpieczenie na życie
- Dostęp do platformy e-learningowej do nauki języków obcych
Why Planet
Planet is an equal opportunity employer where diversity is valued, and all employment is decided based on qualifications, merit, and business need. Come and grow your career in the most exciting, fast paced technology market, with a business that delivers feel-good connected commerce. We would love to hear from you – Apply now