DESCRIPTION:
Ryanair Labs are currently recruiting for an Intern Desktop Administrator to join Europe’s Largest Airline Group!
Ryanair Labs is the technology brand of Ryanair. Labs is a state of-the-art digital & IT innovation hub creating Europe’s Leading Travel Experience for our customers.
We are launching a 3 month paid IT Internship Program which will give you the opportunity to work within the Ryanair Labs Teams. After successful completion there will be a possibility of extending the cooperation on civil contract / contract of employment for next 9 months and prospect of staying with us long term! We are looking for people open for at least 1 year cooperation with us.
We are seeking individuals who have a story to tell and who have strong outside interests. Cultural fit at Ryanair is just as important as academics.
WHAT THE TEAM DOES:
Ongoing maintenance and future planning needs of the company’s desktop environment.
Monitor the performance of the company’s desktop infrastructure and make suggestions for improving efficiency.
Evaluate applications and software patches for desktop applications to see if they will solve desktop issues.
End-User/Client facing configuration of Office 365.
Image PC’s and MAC’s.
Working with Active Directory.
Support Triage steps to determine User, PC, Network, or Application problems.
Monitor, update, and manage a ticket queue with the goal of resolving issues within agreed SLA’s.
REQUIREMENTS:
Student/absolvent in a field related with Computer Science or interest in IT.
Good command of English (min. B2).
Basic knowledge of software/hardware issues troubleshooting.
Overall knowledge of IT infrastructure.