We are looking for a Junior Data Analyst who will support our Operations Team in providing reports and analyses to give better understanding and facilitate decision-making process. The role involves combining different data and presenting them in a clear and concise form. Reports and analyses will be created both on a regular basis (e.g. weekly) and ad hoc, as needed.
It's a junior position, so we are open to recent graduates or final-year students who are ready to work full-time.
Once you join our Team you will be responsible for:
Creating reports and analyzing data in XLS, CSV formats:
- Creating reports based on system data
- Combining data from various sources and of different quality
- Gathering data from internal and external departments (factories)
- Verifying the accuracy and quality of data
- Synthesizing results and providing action recommendations
Analysis of customer complaint data:
- Verification of customer complaints (assessing validity, determining the cause of the complaint, assigning responsibility for the complaint and providing appropriate arguments to subcontractors - factories and carriers)
- Reporting discrepancies to subcontractors as well as to Quality and Customer Service
- Managing the complaints panel and administering documentation
- Seeking optimal solutions for this process
To achieve your goals you will cooperate closely with internal teams, such as Quality, Planning, Logistics, Sourcing, Controlling, etc.
Why Tylko?
Being a part of the Tylko team goes beyond clocking in every day and keeping your head down. We celebrate inclusivity and work together to build a culture of happy, healthy employees who are truly heard, and provide the following great benefits for every single member:
- One bonus day off every month
- Comprehensive healthcare
- Multisport
- A discount on all Tylko products
- And of course, a dog-friendly office!
- You will be competitively remunerated – up to 5000 PLN gross (depending on your skills and experience)
Job requirements
To work effectively in this role, it is important that you:
- Have advanced knowledge of Excel (and the entire Office suite) - training opportunities available
- Have data analysis skills
- Are accurate and pay attention to details
- Think logically, have curiosity about data and the ability to find correlations between different metrics
- Communicate effectively
- Have a positive attitude towards working with diverse tasks in a highly creative team
- Are willing to grow and engage in company activities - we’re looking for a long-term cooperation
- Speak both Polish (primarily used) and English
- Are ready to work in our Warsaw office 3 days a week
It would be an additional plus if you already have:
- Basic SQL knowledge (training opportunities available)
- Technical imagination, developed through engineering studies or an interest in this field