Raya Contact Center Europe

Raya Contact Center “Your Smart Shore outsourcing partner” Raya Contact Center is a world class Business Process Outsourcing Service Provider offering contact center services, back office services, inside sales channel management and professional services . Raya Contact Center with its Call Center services caters to clients, including global fortune 1,000 companies in Europe, Middle East & Africa in 25 different languages. Raya Contact Center serves its clients from eight contact center facilities across three continents from Egypt, Poland, and UAE. With over 4,750 seats capacity and 5,000 advisors talent pool, Raya Contact Center provides top notch outsourcing and call center services by focusing on high growth industries; mainly Telecom, Technology, Consumer Electronics, Banking, Automotive, Travel, Fast Food, and Retail...among others, in  the Middle East, Africa and Europe. Our operations are well supported through a robust continuous improvement approach using best practices in Lean, Innovation, 6 Sigma, Problem Solving, Data analytics as well as world class standards such as COPC, PCI and ISO certifications. Raya provides tangible value to our clients from our delivery locations in Dubai, Cairo, Hurghada and Warsaw by sharing improvements, insights, analytics and recommendations supported by illustrated savings and additional derived revenues.