THE WORK:
- Managing collections process on assigned portfolio of customers
- Resolving customers disputes pertaining to Collections
- Answering customers incoming queries
- Making recommendations regarding the treatment of uncollectable debt
- Building long term business relationship with customers
- Planning and prioritizing own work to ensure the deadlines and customers experience are met
WHAT'S IN IT FOR YOU:
- Thrive in an exciting workplace that values and celebrates diverse perspectives. Contribute to a creative environment where your ideas are welcomed.
- Access continuous learning opportunities.
- Work on projects for international clients, expanding your skills set.
QUALIFICATIONS:
- Availability to work in a 50/50 hybrid mode in Warsaw office
- Fluent English (C1 level)
- Diligence, proactiveness, and attention to details
- Motivation and eagerness to pick up challenges
- Great communication skills
- Experience in collections / accounts receivable team will be an asset
WHAT WE OFFER:
- Permanent employment contract.
- Individual support of a People Lead and a specific path of professional development, as well as the possibility of a session with a Coach.
- A wide training package (soft, technical, and language training offer, access to the e-learning platforms, Gallup test, GenAI training, possibility of co-financing courses, and certification).
- Employee Assistance Program - legal, financial, and psychological consultations.
- Accenture employees eligible for the Employee share purchase plan automatically become eligible for quarterly dividends if they own company shares.
- Paid employee referral program.
- Private medical care, life insurance.
- Access to the MyBenefit platform (possibility of using a wide range of products and services, including the Multisport card).