Junior Collections Administrator with English

THE WORK:

• Process account suspensions and reactivations.

• Process new order approvals and monitor those put on hold.

• Accounts and inquiries assignment.

• Close cooperation with external collection activities.

• Very close interactions with Debt Recovery team and Credit Team.

• Support cloud resellers termination process.

WHAT’S IN IT FOR YOU:

• Thrive in an exciting workplace that values and celebrates diverse perspectives. Contribute to a creative environment where your ideas are welcomed.

• Access continuous learning opportunities.

• Work on projects for international clients, expanding your skills set.

HERE’S WHAT YOU’LL NEED:

• Written and spoken fluency in English language (min. B2 level is required).

• Full-time availability, 8 hours daily from Monday to Friday.

• Excellent communication skills.

• Good knowledge of MS Office package.

• Strong attention to detail.

Bonus points if you have:

• Experience in Customer Service, Call Center, OTC Collections, BPO, Shared Services.

• Knowledge of MS Excel and Google sheets.

WHAT WE OFFER:

• Hybrid mode of work (after the first 3 months).

• Using foreign language and new technology solutions daily, cooperating with various global Clients.

• Individual support of a People Lead and a specific path of professional development, as well as dedicated Buddy, who will help you in adjusting to the new workplace.

• A wide training package (soft, technical, and language training offer, access to the e-learning platforms).

• Employee Assistance Program - legal, financial, and psychological consultations.

• Accenture employees eligible for the Employee share purchase plan automatically become eligible for quarterly dividends if they own company shares.

• Paid employee referral program.

• Private medical care, life insurance.

• Access to the MyBenefit platform (possibility of using a wide range of products and services, including the Multisport card).

• Modern, ecological office in city center with convenient connection for all means of transport (incl. chill room, game room, free bicycle parking and coffee-breaks).