THE WORK:
- Managing collections process on assigned portfolio of customers
- Resolving customers disputes pertaining to Collections
- Answering customers incoming queries
- Making recommendations regarding the treatment of uncollectable debt
- Building long term business relationship with customers
- Planning and prioritizing own work to ensure the deadlines and customers experience are met
WHAT'S IN IT FOR YOU:
- Develop strong negotiation and communication skills through regular interaction with clients.
- Gain valuable experience in financial analysis and forecasting cash flow, enhancing your understanding of financial operations and risk assessment.
- Thrive in a dynamic workplace that values and celebrates diverse perspectives. Contribute to an innovative environment where your input drives process improvements and operational efficiencies.
QUALIFICATIONS:
- Fluency in written and spoken English
- Good knowledge of MS Office package
- Excellent communication skills
- High accuracy and attention to details
- Ability to quickly adapt to process changes and manage multiple tasks in a fast-paced environment
WHAT WE OFFER:
- Using foreign language and new technology solutions daily, cooperating with various global Clients.
- Individual support of a People Lead and a specific path of professional development, as well as the possibility of a session with a Coach.
- A wide training package (soft, technical, and language training offer, access to the e-learning platforms, Gallup test, GenAI training, possibility of co-financing courses, and certification).
- Employee Assistance Program - legal, financial, and psychological consultations.
- Accenture employees eligible for the Employee share purchase plan automatically become eligible for quarterly dividends if they own company shares.
- Paid employee referral program.
- Private medical care, life insurance.
- Access to the MyBenefit platform (possibility of using a wide range of products and services, including the Multisport card).