THE WORK:
Supporting the evaluation and testing of corporate financial processes and products.
Conducting analysis, providing ongoing feedback, document issues, and monitoring the resolution process.
Contributing to risk assessments associated with the designated processes.
Seeking guidance and escalating matters when confronted with tasks or issues beyond the defined scope.
Executing operational process activities in accordance with set service level agreements.
Engaging in regular client and internal meetings to ensure alignment and progress.
QUALIFICATIONS:
Fluent English, min. B2 level required (both written and spoken).
Experience in BPO Industry, Back Office Operations, Training, Project Management or equivalent is preferred.
Strong communication skills.
High attention to details.
Availability to work afternoon shift: 11:00 AM - 7 PM (Monday-Friday).
Bonus points if you have:
Prior experience in process documentation within operational environment.
Familiarity with start up type volatility in process and systems.
WHAT WE OFFER:
Hybrid working mode.
Using foreign language and new technology solutions daily, cooperating with various global Clients.
Individual support of a People Lead and a specific path of professional development, as well as dedicated Buddy, who will help you in adjusting to the new workplace.
A wide training package (soft, technical, and language training offer, access to the e-learning platforms).
Employee Assistance Program - legal, financial, and psychological consultations.
Accenture employees eligible for the Employee share purchase plan automatically become eligible for quarterly dividends if they own company shares.
Paid employee referral program.
Private medical care, life insurance.
Access to the MyBenefit platform (possibility of using a wide range of products and services, including the Multisport card).
Modern, ecological office in city center with convenient connection for all means of transport (incl. chill room, game room, free bicycle parking and coffee-breaks at terrace).