About the job
Join our Order to Cash Department and become a part of one of three experienced credit control teams, shaping ARLA’s effective cash flow. We are the guardians of the credit policy and ARLA’s receivables by taking care of our customers and delivering professional and efficient service to all of our stakeholders. Besides ensuring business transactions are properly accounted for, we gain experience within an international environment, develop our skills, try new solutions and contribute to various projects beyond our regular responsibilities.
Specifically, you will:
While handling credit control processes you will contribute to performance culture within O2C department. After all, we got to where we are because we’re passionate about what we do.
Your main tasks would be:
Registering and resolving disputes and queries from customers.
Following up on outstanding debts through outbound/inbound calls and other forms of contact.
Ensuring all unresolved items are escalated within the agreed timeframe.
Providing input for reporting to relevant business units.
Dunning internal and external customers.
Preparing statements.
Cooperating with Arla business units.
Training new employees.
Updating documentation (SOP, HTG, Visio).
Who are you?
We are looking for someone, who:
Has an academic degree in Accounting, Finance, Business, Administration, Economic, Mathematics or a similar area
Speaks English fluently.
Is team-oriented and demonstrates proactivity in dealing with issues.
Demonstrates a good understanding of accounting principles and tools.
Has the ability to follow instructions and standard work processes to perform routine tasks with high quality and in a timely fashion.
Has the ability to review documents and files for necessary data, enter appropriate data into systems or files, check records for accuracy and completion, and retrieve data to produce reports or answer questions.
Has the ability to raise and properly solve queries with the business and customers.
WHAT DO WE OFFER?
INTERNATIONAL OPERATING ENVIRONMENT
MEDICAL CARE & LIFE INSURANCE
ADDITIONAL BENEFITS (gym card, vouchers, travel points or cinema tickets, etc.)
SCANDINAVIAN WORKING STYLE & NO DRESS CODE
TRAININGS WITH EXPERTS & PROFESSIONAL INDUCTION & DEVELOPMENT PROGRAMS
FINANCIAL SUPPORT OF YOUR EDUCATION
REFERRAL PROGRAM FOR EMPLOYEES
EMPLOYEE ASSISTANCE PROGRAM (legal, psychological, health, financial consult-ing, etc. )
SUPPORT FOR YOUR HEALTHY LIFESTYLE (fruit day, facility for sportsmen, sport challenges and activities, Arla active teams / sport groups)
FLEXIBLE WORKING TIME AND HOME OFFICE WORK POSSIBILITY DEPENDING ON BUSINESS NEEDS
ADDITIONAL HOLIDAY DEPENDING ON LENGTH OF EMPLOYMENT (up to 4 days)
FULLY PAID 30 MIN. BREAK
… WHILE IN THE OFFICE YOU CAN ALSO USE SOME OF BELOW:
MODERN OFFICE SPACE WITH BEAUTIFUL VIEW AND HIGH STANDARD FURNITURE (i.e. adjustable desks)
SPACIOUS CANTEEN, DELICIOUS COFFEE AND TEA AVAILABLE ON EVERY FLOOR IN SPECIAL DE-SIGNED SPOTS
CHILL-OUT ROOMS WITH X-BOX, POOL TABLE, BOARD GAMES, FOOTBALL TABLE AND SWING