Junior Technical Engineer with German

KEY RESPONSIBILITIES:

• Handle and resolve incidents, service requests, change requests, and problem tickets reported by end users

• Provide end‑to‑end application management services, including operational support and continuous improvement of applications

• Monitor application performance and availability, proactively identifying potential issues and risks to business continuity

• Perform log analysis and technical troubleshooting to support root‑cause analysis

• Maintain and regularly update functional and system documentation

• Collaborate closely with development teams and business stakeholders to support application improvements and ensure alignment with business needs

• Work with multiple departments to ensure efficient problem resolution and seamless communication

• Ensure compliance with internal policies, guidelines, and external regulatory requirements

• Support business teams during unit testing and quality assurance activities

• Actively participate in release events, team meetings, and stakeholder calls

• Fulfill all required reporting and documentation obligations

MUST HAVE:

• Experience in application support or application management services

• SQL – ability to analyze data and support troubleshooting activities

• ITIL knowledge and practical understanding of incident, problem, and change management

• Log analysis skills

• German – C1 minimum (daily cooperation with business users and stakeholders)

• English – B2 minimum (international communication and documentation)

• Strong analytical skills and customer‑oriented mindset

Nice to have:

• C# knowledge

• General programming skills

• DevOps skills or experience working with CI/CD pipelines and close cooperation with development teams

WHAT’S IN IT FOR YOU:

• Wellbeing programs & work-life balance - integration and passion-sharing events

• Private medical and dental care

• Benefits platform – shopping, cinema, sport etc.

• Co-funding of sports activities, e.g. Multisport & OK system cards, b-active program

• Courses and certifications e.g. Google Cloud, AWS, ITIL

• Conferences and Expert Communities

• Gift packages for special occasions: Easter, Christmas, Children’s Day

• Appreciation for seniority: additional days off, Atos Jubilee gifts

• Hybrid working mode (max. 2 times per month based on a location)

• Charity and eco initiatives