Credit & Collections Process Junior Specialist with German

YOUR FUTURE TASKS:

• Monitoring accounts and contacting clients (calls, e-mails) to ask about their overdue payments

• Investigating and resolving unapplied payments

• Initiating refunds for the overpayments

• Updating account status records and collection efforts

• Reporting on collections activity and accounts receivables status

OUR REQUIREMENTS:

• Fluent German and English (C1 level)

• Strong interpersonal skills and professional telephone manner

• High analytical and problem solving skills

• Basic knowledge of MS Office programs

We don’t require professional experience. You will be working among experts, where willingness to learn new things is supported by a wide range of trainings designed to improve your skills.

WHAT HAVE WE PREPARED FOR YOU:

A lot of benefits:

• Access to Capgemini Helpline with possibility to chat with therapists.

• Private medical care and life insurance

• Bonuses for recommending your friends to Capgemini.

• Access to Inspiro app with rich audiobooks database

• Access to our NAIS benefit platform (40+ options available: Netflix, Spotify, Multisport, cinema tickets, etc.

Personal and professional development:

• 70+ training tracks with certification opportunities (e.g. MS Azure, AWS, Google) on our NEXT training platform.

• Platform with free access to Pluralsight, TED Talks, Coursera materials and trainings.

• Free access to Udemy Business account with ability to use during and outside working hours.

• Transparent performance management policy.

Our legendary atmosphere:

We value teamwork and good relationships. We work together, drink coffee together, and form friendships both inside and outside of work.

• No official dress-code

• Various communities: OUTfront, Women@Capgemini, Foreigners Community, and more.

• Day off for volunteering

• Ability to implement world-changing initiatives thanks to our Grant Program