YOUR TASKS:
Delivering high level of customer service connected to one of business processes (O2C/P2P/R2R).
Participating in resolving problems regarding outstanding payments, invoicing, client payment history, reporting, reconciliation etc.
Contacting client via phone, e-mail, chat or ticketing system.
YOUR PROFILE:
Excellent communication skills in French (min. B2) and English (min. B2).
Good knowledge of Microsoft office (Excel and Word).
Ability to adapt to a dynamic environment.
Bachelor's degree (Finance background would be and asset)
WHAT YOU’LL LOVE ABOUT WORKING HERE:
Practical benefits: private medical care with Medicover with additional packages (e.g., dental, senior care, oncology) available on preferential terms, life insurance and 40+ options on our NAIS benefit platform, including Netflix, Spotify or Multisport.
Enjoy hybrid working model that fits your life - after completing onboarding, connect work from a modern office with ergonomic work from home thanks to HO package (including laptop, monitor, and chair). Ask your recruiter about the details.
Early support thanks to Buddy Programs: learn in the flow of work alongside our experts who collaborate on top-tier solutions for global enterprises, including 145 Fortune 500 companies.
Access to over 70 training tracks with certification opportunities (e.g., GenAI, Excel, Business Analysis, Project Management) on our NEXT platform. Dive into a world of knowledge with free access to Education First languages platform, Pluralsight, TED Talks, Coursera and Udemy Business materials and trainings.