Team/Role Overview:
The HR Operations Support Specialist is an on-siteentry-level role where the Incumbent will play a critical role within the Core HR Delivery team, ensuring the accurate and efficient management of employee records. This includes maintaining our archive, ensuring compliance, and supporting other HR functions with records-related requests.
For this role, we offer a fixed-term contract for 2 years.
What you'll do:
Manage and maintain employee records, both physical and digital, ensuring accuracy, completeness, and confidentiality.
Implement and maintain records management policies and procedures in compliance with legal and regulatory requirements.
Process requests for information and documentation from HR colleagues and other authorized parties.
Conduct regular audits of employee records to ensure compliance and identify areas for improvement.
Support HR projects and initiatives related to records management.
Contribute to the continuous improvement of records management processes and systems.
What we'll need from you:
Proven experience in records management, preferably within HR or a related field.
Strong understanding of data privacy and confidentiality principles.
Meticulous attention to detail and a commitment to accuracy.
Excellent organizational and time management skills.
Proficiency in Microsoft Office Suite.
Some experience with HR systems (e.g., TETA, Workday, ServiceNow) is a plus.
Very good level (min. B2) of Polish and English language knowledge (both spoken & written).
High School diploma or equivalent.
Willingness to work 5 days a week in the office.
What we can offer you:
By joining Citi Poland, you will not only be part of a business casual workplace, but also receive a competitive compensation package and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well:
Paid Parental Leave Program (maternity and paternity leave); A supportive workplace for professionals returning to the office from childcare leave
Award-winning pension plan, multisport, holiday allowance
Private Medical Care Program, Group Life Insurance
Consideration for annual discretionary bonus
Employee Assistance Program
Access to a wide variety of learning and development programs, online course libraries and upskilling platforms, such as Udemy and Degreed
Flexible work arrangements to support you in managing work - life balance
Career progression opportunities across geographies and business lines; Mentoring Programs
Socially active employee communities with diverse networking opportunities