JOB DESCRIPTION:
Embrace an exciting opportunity to be an integral part of a dynamic team, coordinating end-to-end order processing for our esteemed Channel Partners across EMEA. As a crucial member of the Order Management team, you'll be at the heart of our operations, liaising closely with internal stakeholders, as well as Customers. This role not only promises growth and development but also a chance to make a significant impact in our organization.
As a (Junior) Order Management Coordinator, you will develop expertise in a specific function, assuming ownership of the process per the assigned role.
Your responsibility will encompass the execution of the order management cycle, ensuring the satisfaction of both internal and external customers through the performance of various key activities.
Order entry
Change order process
Hold management
Close cooperation with internal stakeholders (finance, credit, export control, product groups, project managers, sales etc.)
Providing high customer service level assistance to our customers
Handling customer complaints
Verification of orders related documents' accuracy with a thorough understanding of all customer fulfillment requirement
Adapting to a fast-paced business with a focus on first in, first out cycle time
Participating in monthly close activities that result in heavier workloads
Understanding that working as a team is a must and cooperation with others is essential
Prioritizing team’s goals and contributing to keep a good working atmosphere in the workplace
BASIC REQUIREMENTS:
English skills at professional working proficiency level
Ability to work evening shift (14-22 with up to 5 morning shifts per month)
At least 1-2 years experience in Supply Chain/Customer Service/Order Management/Finance or similar is preferrable
Previous experience working in SAP, Oracle, Salesforce, and Google Workspace is welcome
Student / College graduate (preferred)
Ability to identify problems and propose solutions to issues within the process
Knowledge where to find help to resolve an issue
Team player attitude is a must
Ability to work well under pressure
Continuous learning mindset
Capability to prioritize and efficiently handle various responsibilities
Adapting to change
Attention to detail
In return for your expertise, we’ll support you in this new challenge with coaching & development every step of the way.
WE OFFER:
Contract of employment
Hybrid work model
Comfortable working conditions (high class offices, parking space)
Competitive salary package
Strong team-oriented culture
Private medical and dental coverage (Medicover)
Life insurance
Cafeteria program for benefits (multisport card, cinema tickets, etc.)
1000 PLN for spectacles
Employee Pension Plan (PPE)
ESPP (Motorola Solutions stock program)
Company-supported sport and social activities (ski team, volleyball, tennis section, etc.)
Access to wellness facilities and integration events
Mixed-shift bonus
Motorola Solutions is supporting CSR activities and encourages employees to participate.
