Your responsibilities
Manages the administration of SIM cards in global systems
Optimize costs through analysis, control, and reduction of expenses related to SIM cards
Collaborate with mobile operators in Poland, including negotiating terms and verifying contracts
Cooperation with SIM card administrators in Poland and Europe
Control invoices, their acceptance, and verification
Create and update procedures, manuals, and rules related to SIM card management
Prepare reports, documentation, presentations, and analyses
Implement optimization initiatives and improve processes related to SIM cards
Provide daily support to employees, ensuring quick and effective assistance with mobile services
Our requirements
Min. 2 years of experience in customer service
Min. 2 years of experience in in working with administrative systems and processes
Min. 2 years of experience in working with databases creation and costs analysis
Experience in creating and improving processes and procedures
At least intermediate practical knowledge of MS Excel
Communicative knowledge of English
Customer focus orientation
Quality-focus approach
Analytical skills
Excellent work organizational skills
Accuracy, precision and diligence
Multi-task orientation
Communication skills and ability to build relationships with clients
Min. 2 years of experience in global company/international environment
Experience in cooperation with telecommunication companies
Negotiation’s skills
Knowledge about mobile operators offers and services
Professional experience in a similar position is welcome
Initiative, motivation and commitment
Fast learner and hard working
What we offer
Hiring via external company
Friendly working atmosphere
Integration budget
Office in Warsaw Spire near the metro station (Rondo Daszynskiego)
Private medical care (dentist included)
Multisport card
Life insurance
Lunch card
A partial reimbursement of the cost of an English language course.
Variety of discounts (Samsung products, theaters, restaurants)
Unlimited free access to Copernicus Science Center for you and your friends